ARTICLES2026-04-02T09:25:49+02:00

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Nobody reads advertising. People read what interests them. Sometimes it’s an ad.

Howard Luck Gossage, also known as “The Socrates of San Francisco“. Just like some of us, he was a paddler too who once joined a friend to paddle a canoe for 1 500 miles along the Mississippi river. And he discovered the media theorist Marshall McLuhan.

We write about marketing, media, South Africa, AI, the creative life and whatever else happens to keep us up at night. These aren’t “thought leadership” pieces written to game an algorithm. They’re honest observations from people who’ve spent decades in publishing, branding and digital marketing and who still find the industry fascinating enough to have opinions worth sharing.

From the Sidelines to the Toast Table Twisted Toast was launched on 1 April 2011. Fast forward exactly 15 years and on 1 April 2026, I formally joined the team. Coincidence? Possibly. But it does feel like a slightly suspicious full-circle moment.... Read More Latest Articles Butter side up A toast to 15 years of twisted thinking On 1 April 2011, two people who had spent just over a decade publishing magazines for a living launched a digital marketing agency. No investors. No business plan worth the paper it wasn’t printed on. Just a ridiculous name, a shared belief that great content could sell anything and a stubbornness that, looking back, was probably our single greatest asset.... Read More Latest Articles Rostersmith: Intelligent Roster Scheduling, Built by Twisted Toast Digital COMING SOON We have been quietly building something we are genuinely proud of. Rostersmith is a SaaS platform purpose-built for healthcare practices that need to eliminate the pain of roster scheduling. Think pathology labs, radiology groups and multi-site medical practices - any environment where complex shift patterns, regulatory compliance and provider availability collide in ways spreadsheets were never designed to handle.... Read More Latest Articles

RECENT ARTCLES

The Toast’s own perspectives on brand development, communication, media trends and life in general.

Memories I hold dearest

30 Mar 2023|Posts|

Twisted Toast is 12 years old, but my relationship with its founders goes back at least twice that long. Kim and Louis, two of the most interesting people I’ve ever met; joined at the hip, yet so different in character. Kim, the doting mother, wife, organiser, boss.  Louis, the bachelor, strategist, canoeist, raconteur, dreamer. Here are some memories I hold dearest.

A leadership masterclass from Bruce Springsteen

28 Feb 2023|Posts|

With Bruce Springsteen and his his E Street Band touring the USA at the moment, it reminded me of a historic live performance performed by The Boss and his band in Leipzig, Germany in July of 2013. It shows that not only is Springsteen a remarkable musician, he can also teach us all a thing or two about leadership. Enjoy this wonderful leadership masterclass. It’s a foot-tappin’, sing-along masterpiece.

When a business bug strikes, turn it into an advantage

28 Feb 2023|Posts|

We all make mistakes, it’s what we do about them that matters As a business owner or manager, making mistakes is an inevitable part of the job. While it can be frustrating to deal with mistakes, let’s call them business bugs, it’s important to remember they can also present an opportunity to improve customer experience and turn a negative situation into a positive one.

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