Posts

We all make mistakes, it’s what we do about them that matters As a business owner or manager, making mistakes is an inevitable part of the job. While it can be frustrating to deal with mistakes, let’s call them business bugs, it’s important to remember they can also present an opportunity to improve customer experience and turn a negative situation into a positive one.

For the past four years the University of Johannesburg’s (UJ) Marketing and Brand Management Unit has been working on a marketing project to position the university as a leading voice in the Fourth Industrial Revolution (4IR).

As the days flow into one another, we are all increasingly aware of the long-lasting impact of severe acute respiratory syndrome coronavirus two (SARS-CoV-2), the pathogen that causes coronavirus disease 2019 (COVID-19).

Mayday, mayday – we have a problem. The world around us has gone mad! How did we get to May even? There we were in February, still basking from the afterglow of the December holidays and bam – along came March, which is now May… We’re still here, which says something.

Your Content Goes Here Chasing downwinds By Louis Eksteen “Put your nose in the hole,” comes the high-volume instruction clearly audible over the howl of the stormy wind. “What [...]

Real feelings seldom find traction on the anti-social media landscape of today. Either everything’s absolutely fabulous (“I’m sooo blessed”), or so horrifically terrible the world’s going to end. No “I’m just sommer feeling slightly blue today because I stubbed my toe a little bit and it made me remember that one fabulous holiday in Durbs when I was young and innocent”.

Recently we found ourselves on the rooftop of an old central Joburg building carefully being completely refurbished for safe and dignified modern residential living. The friendly and enthusiastic host from our client Ithemba, a shareholder in Divercity, was showing us around the impressive Jewel City precinct. We liked it so much we went back the next week too :)

The future is in your hands By Kim Browne Our elections next week are on the minds of many South Africans as we try to anticipate what the future holds. Small business owners such as [...]

Privacy, immediacy and dependency By Louis Eksteen Recent statements by Mark Zuckerberg, co-inventor of Facebook (depending on who you ask), frequently mention an apparently significant move towards protecting the privacy of users. The new Facebook [...]

The internet is freedom, but at what cost? By Louis Eksteen I love nothing more than to Netflix and chill. My first purchase on Amazon took place on 26 May 1997 and I’ve been with [...]